SMS Consent & Messaging Disclosure

This page documents how HeyYa Rentals Inc., operating as HeyYa Carts, obtains consent before sending SMS messages during telephone booking and customer-service conversations.

This webpage is informational only. Customers do not opt in to SMS messaging through this page. Consent is obtained verbally during a telephone conversation before an SMS message is sent.

How customers opt in

A customer initiates a telephone call with HeyYa Carts and asks for booking or customer-service assistance. During the conversation, the customer may provide information such as their name, telephone number or email address.

If sending a text message would help confirm information provided by the customer, the receptionist asks the customer for specific verbal permission before sending the message.

SMS consent is optional. A customer may decline to receive the text message and continue receiving assistance by telephone.

Verbal consent script

Before sending the SMS message, the customer is asked:

“May I send you one text message to confirm the information you provided? Message and data rates may apply. One message will be sent for this request. Reply STOP to opt out or HELP for help.”

The SMS message is sent only after the customer gives affirmative verbal consent.

SMS program details

  • Brand: HeyYa Carts
  • Legal entity: HeyYa Rentals Inc.
  • Program: HeyYa Booking Support
  • Use: Transactional booking and customer-service information confirmation
  • Sending number: +1 272-385-0589
  • Message frequency: One message per consented confirmation request
  • Marketing: Messages in this program are not marketing or promotional messages
  • Rates: Message and data rates may apply
  • Opt out: Reply STOP to opt out
  • Help: Reply HELP for help

Example message

HeyYa Carts: We heard your email as [provided_email]. Is that correct? Reply YES if correct, or reply with the corrected email. Reply STOP to opt out.

Privacy and terms

For information about how HeyYa handles personal information, please review our Privacy Policy .

The terms governing this SMS program are available in our SMS Terms & Conditions .

Last updated: August 25, 2026