Our Victoria location is 743 View St, Victoria, BC

1) Renters must be 21+ years old with a valid driver’s license (N is okay)

2) Renters may be covered by their credit card rental car insurance. Collision Damage Waiver is optional and limits damage liability to $500, but if not purchased then all damage is the responsibility of the renter. If they DO choose the CDW, then their credit card insurance probably will NOT cover them.

3) Pickup instructions will be emailed and texted to the renter 1 hour before the booking start time (or immediately, if less than 1 hour from booking).  If the renter does not have data on their phone, they will need to call HeyYa when they arrive for pickup.

4) At pickup, we place a $250 hold on your credit card. Assuming there is no damage, this is released after 24 hours.

5) If the cart you want is not available at the time you want it, try another location or call us and we can check availability.

Any questions?  Call or text our Victoria location: 672-884-3992, Vancouver location 236-614-3992 or main office at 1-877-624-3992.