Frequently Asked Questions
Are these actually golf carts?
No, HeyYa Carts are not traditional golf carts. While they look just like golf carts, they have undergone significant upgrades in power and safety to meet legal requirements, making them Neighborhood Zero-Emissions Vehicles (NZEVs), also known outside BC as Low-Speed Vehicles (LSV). These enhancements ensure they are well-suited for urban exploration, providing a sustainable and safe mode of transportation.
Upgrades from a regular golf cart include:
- Upgraded power (able to maintain 40km/h)
- Seat Belts
- Daytime running lights
- High beam/low beam headlights
- Turn Signals
- A horn
- Laminated glass windshield
- Windshield Wipers
- Hazard Lights
- Rear- and side-view mirrors
- Emergency brake
- License plates/Vehicle Insurance
What is a NZEV?
Where can I drive?
Our HeyYa Carts can go almost anywhere a car can go. But there are some restrictions on areas of the City you can visit.
In Vancouver
Without prior permission, you must remain north of 16th Ave and west of Main St.
They CANNOT be driven:
- Over the Lions Gate Bridge
- On the beach or parks
- On the seawall (you can drive around Stanley Park, you just need to stay on the road)
- In bike lanes
- Over any bridges except the Burrard, Granville & Cambie bridges.
- On the Freeway (including Highway 1).
- On Hwy 99 Stanley Park Causeway to the Lions Gate Bridge (i.e., Georgia Street west of Denman, except to access and drive around Stanley Park).
- On the portion of SW Marine Drive between 41st Ave and 16th Ave where the speed limit is above 50 km/h.
- On Chancellor Boulevard (West 4th Avenue east of Blanca) where the speed limit is above 50 km/h.
- On any pedestrian or bike trails.
- On Granville Street between Smithe and Pender (bus/pedestrian only zone).
In Victoria
Without prior permission, they are allowed in the City of Victoria and Oak Bay, where they can be driven anywhere south of Fort St and Cadboro Bay Rd. You can also drive north of Fort St in the downtown core near the waterfront, but we recommend you stay off Douglas and Blanshard.
They CANNOT be driven:
- In the municipalities of Saanich or View Royal.
- On the beach
- On the seawall or boardwalk
- In bike lanes
- Over any bridges except the Johnson St Bridge (if you cross this bridge, you may not cross Dominion Rd/Arm St except with prior permission).
- On the Freeway (including Highway 19).
- On Blanshard St, north of Caledonia Ave.
- On any pedestrian or bike trails, including the Galloping Goose Trail.
- In the pedestrian-only zone of Government Street (between Wharf and View St)
How old do I have to be? Do I need a driver's license?
To rent one of our vehicles, individuals must be at least 21 years old and have a valid driver’s license. Any class of license that allows you to drive a car is okay, including “N” or Novice. All additional drivers must be listed on the policy!
Can kids ride in a HeyYa cart?
You must be 21 years of age with a valid drivers license to operate a HeyYa cart. However, as a passenger, kids of any age are welcome! They need to follow the same booster-seat/carseat rules as a car.
How fast are the golf carts?
The golf carts have a maximum governed speed of 40 km/h (25 mph). When going up hill, a heavily-loaded cart may only reach speeds of 25 or 30 km/h.
What road rules do I have to follow?
When operating our vehicles, please observe the following road rules:
- If there is only one lane, stay to the right to allow others to pass on the left.
- If there are two or more lanes, drive in the right-hand lane unless passing or turning left.
- Only drive on roads with a maximum speed limit of 50 km/h – this is the default speed limit on all municipal roads in Vancouver.
- Be mindful of school and playground zones, as well as certain side streets that may have a 30 km/h speed limit.
- The speed limit in lanes is 20 km/h.
You can read more in the City of Vancouver Street & Traffic Bylaw 2849 – Section 59a.
What is the range, and how do I charge?
Our vehicles have a range of about 50 to 80 km, depending on how many passengers you have, and they come fully charged for your convenience. This range is ample for a day of touring Vancouver as long as you make plenty of stops. But if you end up getting down to about 20% charge, you’ll need to head directly back to our office for an early return. Depending on availability, we may be able to provide you a replacement vehicle.
There is no need to charge the vehicle before returning it to us at the end of your rental.
Where can I park the carts?
Please note that HeyYa Cart Rentals’ vehicles do not receive special parking privileges and must adhere to the same parking laws as regular passenger vehicles. Be cautious, as many parking spots in the city turn into no-stopping zones after 3 pm, and enforcement officers are swift, often accompanied by tow trucks. Always park within 30 cm (1′) of the curb.
For loading or unloading passengers, you may:
- Stop in a “loading zone” for up to 3 minutes (not a “Commercial Loading Zone”).
- Stop in a “passenger zone” for up to 3 minutes.
- Stop in a “no parking” zone for up to 5 minutes.
However, you may not stop, even for unloading passengers:
- In a “Commercial Loading Zone.”
- In a “Commercial Lane.”
- In a bus stop or taxi zone.
- In a no-stopping zone.
Additionally, you may not park:
- In any lane abutting retail or commercial businesses or marked for Commercial Vehicles Only.
- In resident-only or permit-only parking zones, even if you are a resident.
- Head-in or wrong-way in a street-side parking spot; you must be facing the proper direction.
- Within 6 meters (20′) of the nearest edge of the closest sidewalk on an intersecting street.
- Within 9 meters (30′) of the nearest edge of the pavement on an intersecting street where no sidewalk exists.
- Within 1.5 meters (5′) of a private road, boulevard crossing, or sidewalk crossing.
- Within 6 meters (20′) of a crosswalk.
- Within 6 meters (20′) of a stop sign.
- Within 5 meters (16.5′) of a fire hydrant.
- On or blocking a bike lane.
You can read more at the City of Vancouver’s parking rules.
Do I need to buy insurance?
Does British Columbia have any unusual traffic rules?
Here are some unique driving rules in Vancouver:
- A flashing-green light indicates a pedestrian/cyclist-controlled crossing and will remain green unless someone pushes the button to cross.
- During a power outage, treat all traffic lights as stop signs.
- A red light with a flashing green arrow signifies that the light is green for turns in that direction but may be red anyone not turning.
- A white bar on a traffic light is designated for buses only.
- You are permitted to turn RIGHT on a red light, but only if it is safe to do so and from the right-most lane into the right-most lane.
- If turning onto a one-way street, you are allowed to turn LEFT on a red light, but only if it is safe to do so and from the left-most lane into the left-most lane.
- Pay attention to signs that may prohibit turns on red or during specific hours.